Frequently Asked Questions

Welcome to The Fifth Wheel Adult Superstore! We understand that you might have questions about our products and services. To help, we’ve gathered answers to some of the most common inquiries that we receive. If you have further questions, please don’t hesitate to reach out to our knowledgeable and friendly staff. Our goal is to help you have a comfortable and informed shopping experience when you visit us.

What types of products do you carry?

We offer a complete selection of adult products to meet all your needs. Our inventory includes sex toys, sexy lingerie (in a variety of sizes), bondage gear, lubricants, massage oils, adult DVDs, magazines, and herbal supplements. We pride ourselves on having the most extensive collection on the seacoast.

What is your service area?

Our physical store is located in Portsmouth, NH, and we are proud to welcome customers from across the surrounding communities, including Manchester, Dover, Rochester, Hampton, NH; Newburyport, MA; and York, ME.

How do I contact your shop if I have any questions?

You can reach our knowledgeable and friendly staff by calling us at (603) 436-1504 during our business hours, which are 10 am to 10 pm, seven days a week. You can also visit us in person at our Portsmouth, NH location.

I'm a beginner. How should I make a selection?

Our experienced staff is here to help guide you. We can answer your questions, explain how different products work, and offer recommendations based on your comfort level and interests. We strive to provide a relaxed and mature shopping environment where you can feel confident making a choice.

Can I test items before I buy them?

For health and safety reasons, products cannot be tested or returned once purchased. However, we have display models for many of our items, and our staff can provide detailed descriptions and demonstrations to help you understand how they function before you make a decision.

What if I don't find what I'm looking for in your shop?

We are confident in our vast selection, but if there's something specific you're looking for that we don't have in stock, please speak with a staff member. We may be able to place a special order for you or direct you to a similar product that meets your needs.

How should I care for my purchases?

Proper care depends on the product's material. Most sex toys should be cleaned with soap and water or a specialized toy cleaner. For lingerie, we recommend following the care instructions on the label, which often suggest gentle washing. Our staff can provide specific care instructions for any item you purchase.

Do I need to be in a couple to use your items?

Not at all. Our products are designed for individuals and couples alike. We believe in celebrating solo pleasure as well as partnered exploration and have a wide variety of items to enhance any experience.

Do I need an ID to make a purchase?

Yes, you must be 18 years or older with a valid government-issued ID to enter our store and make a purchase. This is a strict policy that we enforce to comply with state regulations.

If you have any further questions, please do not hesitate to contact us or visit our store. Our team is always ready to help you find the perfect products for your needs. We provide friendly, knowledgeable, and discreet services for our customers.